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Inclusive Services & Extra Info

Extra Info for Almhotel Lenz
Inclusive Services
  • Hearty breakfast buffet, 4 course evening dinner, salad bar
  • Weekly gala dinner and welcome drink.
  • Free use of the Wellness Alm
  • Shuttle bus to the slopes in Winter

 

Extra Info

  • Rates are quoted per person per day include half-board excluding tourist tax (3,00 €), payable on departure.
  • A supplement of 10% is charged for stays of less than 5 days.
  • Please note that a 30% deposit of total booking will be due upon confirmation.
  • Unless previously agreed, rooms can be occupied from 2pm onwards on your day of arrival. Please let us know if you will be arriving after 6pm. We request that your room is vacated by 10 am on the day of departure.
  • Child reductions are only valid when accompanied by two full-paying adults.
  • We would like to call your attention to the fact that in accordance with Italian Law we can only accept cash payments not exceeding EURO 999,99. We accept all EC Credit Cards.
  • Day of arrival and departure on all inclusive weeks is Saturday or Sunday.

Cancellation

  • Cancellation 31 days before arrival are free of charge. Naturally we will do our best to re- book the room. If this is not possible we will be forced to charge for 4 days per person. If you cancel later, the following percentages will be charged as compensation on the total price of your stay:
    - 30th to 15th day before arrival: 40% of the total price
    - 14th to 8th day before arrival: 60% of the total price
    - 7th day before arrival until the day of arrival: 90% of the total price
  • In the case of a delay in arriving or a premature check-out we will charge for the full length of board. (without deductions for services that were not consumed) We hope for your understanding

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